April 2, 2022
The União Freguesias Lordelo do Ouro and Massarelos (UFLOM) developed a social response targeted at the elderly population in the region using Click2Care technology, a solution that allows these people to be monitored remotely. This social response accompanies 80 elderly people with special needs.
“The telecare service provided by Click2Care on the UFLOM population has an impact positive social, in the sense that each person who has this device is “protected” 24 hours a day, 7 days a week, which would be impossible through human means to guarantee.” – defends the UFLOM Social Action Office.
There are currently 68 elderly people with the Click2care device, five in the installation phase, with the remaining seven being implemented afterwards. The population covered by this The initiative is, for the most part, over 80 years old and many live alone. Associates this age group includes some pathologies such as dementia or motor changes, which reduce their autonomy. This tool is “an enormous added value, because it makes them feel more protected and accompanied, also leaving family members more relaxed.” - second the UFLOM Social Action Office, which also highlights that “the advantage of this device is function inside and outside the home, allowing and promoting mobility for these people.”
Click2Care is a healthcare facilitating technological solution that allows help in emergency cases, allowing location and tele-assistance, as well as facilitating dispatch of aid resources. This technology consists of a personal mobile device, and a management platform where all information is accessed by the competent authorities.
Click2Care works in three steps: Click: the user presses the device´s SOS button and communication begins, Connect: a loudspeaker telephone connection is established and the GPS location is sent to the platform, and finally Care: The call is answered on the number pre-defined telephone number through the platform.
The functionalities of this platform include allowing the location of a person in time real, activate an automatic alert if that person has fallen, allowing help to arrive in record time. The SOS button available on the device allows the user to ask for help in case of need. Its easy use means that most users do not have difficulty handling it, even those who experience a gradual loss of fine motor skills.
The UFLOM Social Action Office also considers that this “initiative was quite beneficial” for the included population, who now feel safer and closer to healthcare. The center is in continuous operation and care is provided by nurses specialized in monitoring high-risk patients and emergency triage, transmitting greater safety for the elderly and ensuring the best response in the event of a fall or other emergency. An important feature of the device is the “man-down” functionality, which through an internal accelerator identifies a drop, very important for this population “once that imbalance and loss of strength in the limbs are very common.” The information of georeferencing through GPS, allows in the event of an alert due to a fall or an SOS button, “the location of the user is immediate, allowing rescue mechanisms to be activated needed quickly and quickly.”
Added to this solution is the Caregiver application, an innovative tool that aims to help caregivers to manage the services to be provided to their users, particularly in taking medication, visits, cleaning, among others. Through the APP, caregivers also receive alerts made through Click2Care devices by users. Access to online consultations guaranteed by specialist doctors is incorporated into this APP.
About Tecnologias Imaginadas and Human Talent – companies responsible for developing Click2Care platform and specialized call center.
Tecnologias Imaginadas is a technological company, focused on the development and support of solutions that provide value and quality of life to their customers, whether in the management of their companies or in your daily life. Having started its activity in 2000, this company specialized in IoT solutions – Internet of Things. Its team consists of 29 employees, distributed across the company´s three offices (Almada, Vila Nova de Gaia and Portimão).
Human Talent is a company specialized in managing chronically ill patients, and offers, through a specialized and multidisciplinary team, a safe and effective response in sorting and dispatching resources in case of emergency.
You can view the Click2Care platform demonstration video
UF of Lordelo do Ouro and Massarelos removes 80 elderly people from isolation with technological solution Click2Care – News adapted from the newspaper A Voz da Póvoa – April 23, 2021