Policies

  • Quality Policy

    1. Mission

    Human Talent, which operates under the Health Team brand, markets innovative and specialized services for the Health sector, responding to the demand for commercial and customizable solutions with the aim of achieving maximum efficiency and profitability, through a structure that is fully dedicated and committed to its Clients, based on quality and rigor.

    2. Vision

    Human Talent aims to establish itself as a reference in the national market, always aiming for the continuous improvement of the services provided.

    We want to be recognized as a preferred partner in implementing solutions for healthcare professionals and patients.

    Our values ​​are:Integrity, Intellect and Intensity

    3. Quality Policy

    Human Talent`s operating policy is governed by the quality of its services, motivation of its employees and compliance with commitments made to the Client.

    Therefore, Human Talent Management established the following premises as guiding principles:

    1. Ensure customer satisfaction and loyalty by providing a high-quality, specialized service tailored to the specific needs of each customer;
    2. Promote the training and motivation of employees to ensure their professional growth, fostering team spirit and individual and collective accountability;
    3. Ensure and preserve the confidentiality of the data processed;
    4. Comply with good practices governing the Pharmaceutical Industry and the Health Sector, in particular those relating to Good Pharmacovigilance Practices..
    5. Comply with the legal requirements applicable to the activity;
    6. Commit to continuous improvement of the Organization, with a view to constantly optimizing resources and processes, in order to obtain added benefits for all interested parties. The management of information from members (patients and healthcare professionals) is carried out exclusively by the Technical Management of Human Talent, which is made up exclusively of healthcare professionals. In addition to their confidentiality obligations as healthcare professionals, the entire Team has signed a confidentiality agreement, within the scope of the functions they perform.

    PT.DQ.01.09
    31/12/2025

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