We are an institutional customer
Patient Support programs are programs designed and developed with the aim of promoting the patient's knowledge of the disease, actively involving him in the fulfilment of his therapeutic plan.
Each Patient Support program is unique and tailor-made, so the services associated with it depend on the specificity of the medicine, strategy of the promoting entity and the needs of patients with a particular pathology. However, we can highlight several standardized services available to patients throughout their treatment journey: helpline, self-administration training and medication reminders.
Patient adherence and compliance is formalized by subscribing to a specific membership form, which is made available by your healthcare professional.
No. Membership and services associated with a Patient Support program are completely free of charge for the member.
The support programs are conducted by a team of health professionals specialized in monitoring chronic patients, namely nurses, pharmacists, physiotherapists and psychologists.
Yes. The Patient Support Programs aim to positively optimize and improve the patient's experience throughout their treatment journey and actively promote the inclusion of all interested, aligned and informed parties, namely the team of health professionals supporting the patient.
For many patients, autonomously managing their disease and their treatment plan can be complex and challenging. Some situations such as forgetfulness, possible undesirable effects of the medication, or even physical and/or psychosocial limitations, can function as barriers or obstacles to treatment adherence. Each patient will face a distinct set of barriers that may change throughout their treatment journey.
Our team of healthcare professionals, with extensive experience in therapeutic adherence, seeks to identify and address possible patient barriers to initiation, adherence and persistence in treatment. We promote positive reinforcement to encourage the adoption of healthy behaviours, with the sharing of educational and informative content that helps patients overcome their challenges.
I am a beneficiary
Patient Support programs are programs designed and developed with the aim of promoting their knowledge of the disease, actively involving them in the fulfilment of their therapeutic plan.
Each support program is unique and developed according to the specificity of the medicine prescribed by your treating physician. In general, the programs provide advice and clarification of doubts about the disease and therapy, education on the technique of drug administration, conditions of conservation, transport and disposal, support in integrating the medication into your routine.
You can formalize your membership by subscribing to a specific form for this purpose, which is provided by your healthcare professional.
For more information about the patient support program joining process, we recommend that you speak with your own healthcare professional.
No. Membership and services associated with a Patient Support program are completely free of charge for the participant.
The support programs are conducted by a team of health professionals specialized in monitoring chronic patients, namely nurses, pharmacists, physiotherapists and psychologists.
For many patients it is complex and challenging to autonomously manage their disease and follow the therapeutic plan prescribed by the Doctor. Each patient will face a distinct set of barriers that may change throughout their treatment journey.
Our team of healthcare professionals, with extensive experience in treatment adherence, will help you to identify and address possible barriers in the initiation or maintenance phase of your treatment.
We will support you in adopting healthy behaviours by sharing useful and informative educational content.
