Patient Support Programs

Patient Support Programs are educational in nature and have a positive impact on the continuity of therapy and on the patient's quality of life, given the direct influence on their adherence to the therapeutic plan and its success.

The programs are developed according to the specificities of the prescribed treatment, the pathology and the strategy of the promoting entity. Health Team contributes with innovative methodologies and solutions in their design.

Support

The program is based on a support line, whose service is provided by a team of health professionals with specific training in pathology and therapy, ensuring the clarification of doubts to adherents as well as the inherent processes of Pharmacovigilance.

The helplines are supported by an interactive platform that allows audio and video assistance, provided 24 hours a day, seven days a week and 365 days a year.

Education

Commitment to therapy requires a knowledge and understanding of the disease and the therapeutic journey. The Health Team, through its team of health professionals, ensures self-administration training and close monitoring.

Adherence to therapy

With the aim of integrating therapy into the patient's routine, the Health Team provides services that allow the quick adoption of the therapeutic plan and help the patient to overcome any practical barriers and some difficulties or fears.

 

Accessibility to therapy

Access to treatment is crucial therapeutic adherence . The Health Team provides a set of services that facilitate access to therapy for patients with limited autonomy.

 

Risk Management Plan

In order to guarantee the safety of therapy, it is essential to ensure the monitoring recommended within the scope of risk management plans and within the appropriate timeframes. Through a network of providers made up of laboratories, clinics and hospitals, timely monitoring can be ensured.

Benefits:

- Improve adherence to therapy;
- Facilitate the integration of therapy in the daily routine;
- Teaching good practices for the preparation and self-administration of therapies;
- Monitor and promote safety in the use of therapies;
- Promote the improvement of the patient's quality of life.